
Refer to How to Identify My Intel® Processor, and once you have identified your processor visit our Product Specification Page (ARK) to manually search for your processor and verify its specifications.If you see the adapter listed only as Intel® HD Graphics without any numerical identifier: Check the box that says, 'Delete the driver software for this device. Select the Driver tab Select Uninstall Device. Expand Display adapters, right-click the adapter that has the problem driver installed, and then select Properties. We recommend you contact your OEM or motherboard manufacturer for more information on how to access your BIOS settings. To do this, press and hold (or right-click) the Start Menu icon, and then select Device Manager.



If the issue persists then follow the below method. For the adapter to appear as an Intel Graphics adapter, install an Intel Graphics driver or check directly with your computer manufacturer to determine the graphics controller your computer uses so the proper driver can be installed. Follow the on-screen instructions to run the troubleshooter.This means Windows is working with the pre-loaded generic and basic video drivers.If you see the adapter listed as Microsoft Basic Display Adapter or Standard VGA adapter:
